FAQs

What Should I Bring To My First Appointment?

Please make sure that you arrive to our office at least 15 minutes before your scheduled appointment time so that you can provide us the necessary paperwork and insurance information to put you into our system. New Patient forms will be available on-line soon.

Do I Need a Referral to Make an Appointment?

Some insurances require a referral, please contact the office to see if you need a referral: ☎ (325) 690-0620. We are currently accepting new patients. However, for your visit to be covered through your insurance, please contact your insurance provider to understand the terms of your policy.

How Is the Provider-Patient Relationship Different Here Compared To Other Offices?

We believe that we are leaders in providing patient-focused care. We take the time to listen to patients' concerns and address any questions they may have. We value all of our patients and appreciate the long-lasting relationships we create with them.

How Will I Pay For My Care?

If you have insurance, please bring in your card and we will either collect your co-pay or bill you through your insurance plan. If you are not insured, we require payment at the time of service. We strive to have all aspects of our practice, including our professional fees, reflect our ethical and rational approach to your care.

What Is Your Cancellation Policy?

We require a 24-hour notice to cancel all appointments. Please be sure to contact us if you will not be able to make your scheduled appointment.

How Can I Get a Hold Of My Medical Doctor?

We take pride in our provider-patient relationships. Please call ☎ (325) 690-0620 to leave a message or schedule an appointment.

How Can I Prevent a Cold or Flu?

Colds and flus are commonly transmitted through the nose and mouth. To help prevent colds and flus:

• Thoroughly wash your hands
• Avoid contact with contagious individuals
• After being in the company of someone with a cold or the flu, make sure not to touch your nose or mouth where the virus could enter
• Stay current on your yearly flu vaccinations
• Drink plenty of water to stay hydrated

How Do You Notify Your Patients Of Lab Or Test Results?

We will notify you by phone with any abnormal results.

Do You Allow Urgent or Same Day Appointments?

We do set aside time for urgent visits. However, if you are having an emergency, please dial 9-1-1.

What Are Your Office Hours of Operation?

We are open Monday through Thursday from 8:30 am to 5:00 pm, Friday from 8:30 am to 12:00 noon.