FAQs

Frequently Asked Questions

  • We are open Monday through Thursday from 8:30 am to 5:00 pm, Friday from 8:30 am to 12:00 noon.

  • We do set aside time for urgent visits. However, if you are having an emergency, please dial 9-1-1.

  • We will notify you by phone with any abnormal results.

  • Colds and flus are commonly transmitted through the nose and mouth. To help prevent colds and flus:

    Thoroughly wash your hands

    Avoid contact with contagious individuals

    After being in the company of someone with a cold or the flu, make sure not to touch your nose or mouth where the virus could enter

    Stay current on your yearly flu vaccinations

    Drink plenty of water to stay hydrated

  • We take pride in our provider-patient relationships. Please call (325) 690-0620 to leave a message or schedule an appointment.

  • We require a 24-hour notice to cancel all appointments. Please be sure to contact us if you will not be able to make your scheduled appointment.

  • If you have insurance, please bring in your card and we will either collect your co-pay or bill you through your insurance plan. If you are not insured, we require payment at the time of service. We strive to have all aspects of our practice, including our professional fees, reflect our ethical and rational approach to your care.

  • We believe that we are leaders in providing patient-focused care. We take the time to listen to patients’ concerns and address any questions they may have. We value all of our patients and appreciate the long-lasting relationships we create with them.

  • Some insurances require a referral, please contact the office to see if you need a referral: (325) 690-0620. We are currently accepting new patients. However, for your visit to be covered through your insurance, please contact your insurance provider to understand the terms of your policy.

  • Complete the new patient paperwork in the Forms section. Please make sure that you arrive to our office at least 15 minutes before your scheduled appointment time so that we can go over any missing information.